Letter of complaint exercise

Complaint letter (beauty oil) with c. Students to find including grammar, conventions and HK English. Use passives to be less direct and more formal, e. I was served quickly. Come on our weekend tour!

Visit beautiful Northumberland!

The tour was a disaster. When she came back she wrote this letter of complaint. Then do the quiz at the end to check if you are right. A collection of downloadable worksheets, exercises and activities to teach A letter of complaint , shared by English language teachers. OC0- Open Cloze - Letter of complaint.

Write a word which best fits into each gap ! Dear Manager, I am writing to complain our recent holiday, we booked through your company at beginning of Febr. Paragraph Paragraph Paragraph Paragraph Closing expression Yours First name and surname Sample letter.

You have decided to write to the manager. Part You must answer this question. You recently had a short holiday organized by TravelWise. You decide to write to the airline to complain about your flight and ask for some money back.

It includes an example letter , then an outline of the format of a letter , then an exercise to identify the formal phrases and their informal counterparts. Additional examples of phrases used in complaint letters are shown, feel free to add your own. Then, students are asked to write their own complaint letter based on a fictional situation I made up, or they can make up their own. Fold the handout over so you can’t see the vocabulary exercise). This is a fun start, which will aid comprehension in step 4. Alternately describe the diagram yourself for all to draw.

Check for differences. Say in the letter that you want your complaint to be looked into. What you want done about it. Are you writing a letter fo. Dear Sir, I am writing to complain about the flight to Florida that I made with your airline on 12th June this year.

You flew there and back with “Ocean Air”. We were three hours late boarding the plane.

No one was able to tell us why. Another problem was the air hostess. She was very unhelpful. I had problems with my hand. We look forward to your reply and resolution of our complaint.

We expect your answer shortly and hope to settle this dispute amicably.